Welcome to Bob Clapper Automotive
Our dealership is a great solution to any Madison, WI Cadillac shopper looking for a new or used vehicle. All you have to do is drop by our Janesville showroom and pick what suits your need the best, and our qualified and friendly staff will take care of the rest. Madison, WI Cadillac customers must know that we look after all their vehicle needs, right from sales, services, parts, accessories, tires, as well as financing options. Bob Clapper Automotive is very conveniently located at 3601 E Milwaukee St in Janesville, WI. So what are you waiting for? Madison, WI and Rockford, IL Cadillac customers can make the short drive to our dealership today.
Lady was very helpfull and knew how to answer questions. I found the experience very pleasant. In and out just how a busy person wants it. BUT!! when I came back for the actual service they took the time to answer all my questions, and gave me a feeling that they were indeed going to do their best. THEN!! when I picked up my car, the service reps were very polite and asked if there was anything they could do now or in the future to be sure to ask or just call,
Samantha and Chris went above and beyond to get my 2018 Acadia repaired! My problem was that my vehicle would not go into park mode allowing the electronics to be shut down. With 2 hours before closing for the day, Samantha did the paperwork and Chris found a technician to repair the problem. That's teamwork! My family has 3 vehicles from Clapper and we will continue to buy there because of the service!
Always a good experience at BC auto.
Patrick was excellent with communication and overall service. I loved that the car was delivered to my home. Thank you!
Everything was just great . Well taken care of very polite and helpful.
oil change and alignment Dan kept me informed throughout the process.
They were very helpful and fast! I would definitely recommend them to anyone!
I took my 2018 Silverado in for service, oil change,tire rotation. Walked around the dealership as I waited for the truck to be serviced. Talked to a salesperson (Jeff) about a 2020 Silverado . Three days later I had a new truck. Great experience!
We got a great deal & everyone was awesome to work with!
Love their customer service and honesty. Have referred many family members to Bob Clapper.
Patrick and his team found the problem with my sunroof and fixed it in a timely fashion. I have always had excellent service at Bob Clapper Automotive.
checking in was fast and informative.
We usually receive good service, but do not appreciate up-sells. I specifically stated when I made the appt for my car that I want the basic oil change that is needed for my Equinox. Also, that I did not need a tire rotation as I just had one and haven't drove my car much (under 2000) miles. When I dropped off my car, I was asked, "here for an oil change?" I responded "Yes!" The service member did his part and then stated, "So, oil change, free wash, and tire rotation?" I said, "We are her for a basic oil change as indicated when I scheduled the appointment and anything that goes with that!" When we checked out, our bill was over$60. We were charged for a synthetic oil change and a tire rotation. I used my Chevy pts to take off $25. We will take our car elsewhere for the basic oil change. I will record the next conversation I have with a servive member. Not pleased!!
Always a pleasant experience & a great group of people to work with. Professional & prompt. Good follow-up too. Never any surprise add-ons.
I have dealt with this dealership in the past and will continue to do so in the future. I have had a great experience with both the sales department and the service department.
I felt very comfortable dealing with Caleb!
It was easy to make an appt online. Service was prompt and courteous, as usual!
Always encounter friendly and helpful staff. This is a dealership with integrity and service
Chris & Sam terrific. Very friendly. Just an oil change, filters and safety check. Good to go!
Very friendly and helpful and answered all ques
The coffee was good too!
I have been buying my cars at this location for years and have always been treated honestly and fairly. My regular salesman has retired and my new one, Andrew Linsley, was great. This dealership gets my highest recommendation.
purchased used car. No hassles. Clean car .easy negotiation
My service professional was Chris Heyerdahl, and we have been working together for years. Chris always has a smile on his face and a very helpful pleasant manner. He is always professional and take the extra steps to complete my service requests in a timely manner. Chris and his attitude is the reason I have bought my last 2 GMC vehicles (Acadia Denali and Sierra Premium Plus) from Clapper automotive. With Chris, I know I wouldn't get a run-around on my service needs.